Shipping policy

Where we ship

We currently ship to the United States, Canada, the United Kingdom and Australia.

Processing

Orders are processed within 1–3 business days. You'll receive a confirmation email when your order is placed and a shipping email with tracking once it's on its way.

Shipping costs

Standard shipping is calculated at checkout based on the items in your cart. US orders with a discounted merchandise subtotal over $99 ship free with standard shipping.

Delivery times

Our products ship from our fulfillment partners, and delivery times vary by product and destination. Estimated delivery is shown at checkout where available. Holiday periods and carrier delays can affect timing, so we recommend ordering early for Christmas.

Multiple items

Items in one order may arrive in separate packages.

Duties and taxes

Orders shipped outside the United States may be subject to import duties, taxes or carrier fees charged on delivery. These are the recipient's responsibility.

Tracking and problems

Track your order on our Track Your Order page. If your order hasn't arrived after its estimated delivery window, or arrives damaged, email jinglemartcontact@gmail.com and we'll help (see our Refund Policy).